Terms of Service

Published on October 23, 2023

Terms of Use

Thank you for using our products and services (“Services”). The services are offered by Social Services LLC, +1 855-848-9812. By using this website, you agree to be governed by the Terms and Conditions of Use, as well as any applicable laws and regulations, and you accept responsibility for complying with any applicable local laws. If you do not agree to any of these conditions, you may not use or access this site. The materials provided on this website are protected by relevant copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Genieinsta’s website for personal, non-commercial use. This is a license, not a transfer of title, and you may not:

  • Modify or copy the materials.
  • Use the materials for any business operation or public display (commercial or not).
  • Attempt to decompile or reverse engineer any program found on Genieinsta’s website.
  • Remove any copyright or other property notices from the materials.
  • Transfer the materials to another individual or ” send back ” on any other server.

This license will expire automatically if you violate any of these restrictions, and Genieinsta may terminate it at any time. You must destroy any downloaded materials in your hands, whether in electronic or printed format, following the termination of your viewing of these materials or this license.

Disclaimer

The contents of Genieinsta’s website are given “as is’ ‘. Genieinsta offers no warranties, expressed or implied, and expressly disclaims and negates all other warranties, including, but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Genieinsta makes no warranty or representations about the accuracy, probable results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or other sites linked to this site.

Limitations

Genieinsta or its suppliers will not be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising from the use or inability to use the materials on Genieinsta’s Internet site, even if Genieinsta or an authorized representative of Genieinsta has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages, these restrictions may not apply to you.

Billing

Payments on Genieinsta are performed through a safe and approved payment gateway, and no sensitive financial information is submitted through our website. The secure way of accepting money employs 256-bit SSL encryption. By purchasing our services, you clearly declare that you understand and agree to what you are purchasing and that you will not submit a fraudulent dispute with your credit card or debit card provider. Furthermore, you are authorized to use the credit card, debit card, or any other payment method used to complete the transaction. If we detect a fraudulent attempt to file a dispute or chargeback, we reserve the right to reset all followers and likes, cancel your account, and/or permanently ban your IP address. We shall also provide all evidence on file to the opposing side. Users accept that chargebacks, disputes, or payment reversals will not be processed until the case has been discussed with our support team.

Revisions and Errors

The materials available on Genieinsta’s website may contain technical, typographical, or photographic mistakes. Genieinsta makes no representations or warranties about the accuracy, completeness, or timeliness of the materials on its website. Genieinsta has the right to make changes to the materials on its website without prior notification. Genieinsta, however, makes no obligation to update the information.

Links

Genieinsta has not checked all the sites that link to its Internet website and is not responsible for their contents. The inclusion of any link does not constitute Genieinsta’s sponsorship of the website. The user assumes full responsibility for the usage of any linked websites.

Site Terms of Use Modifications

Genieinsta has the right to change these Terms of Service for its website without prior notice. By using this website, you agree to be dominated by the current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to Genieinsta’s website must be governed by UAE law, regardless of any conflict of law rules. The use of a website is subject to general terms and conditions.

Support

We aim to offer our users industry-leading assistance. If you have any sales or technical questions, please email us at support@genieinsta.com. We can happily assist you with any inquiries you may have.

Service

  • Genieinsta has no affiliation with Instagram, Facebook, Meta, or any of Instagram’s third-party partners. 
  • It is your duty to follow Instagram’s policies and any applicable legislation. Use Genieinsta at your own risk. 
  • We bear no responsibility for your conduct or its consequences. We are not responsible if your Instagram account is banned for any reason. 
  • We need your Instagram username to get the necessary information for the Instagram API. We do not save, share, or otherwise distribute your username to any third parties.
  • While we cannot guarantee the exact number of followers, likes, or views you will receive, we will do our best to match your expectations. In fact, 99.9% of the time, we do. If your services are not fully delivered, please contact our support team and we will make things right. 
  • We cannot guarantee the services’ continuous, uninterrupted, or error-free operation.
  • Customers are only responsible for ensuring that their accounts are set to “public” (and that usernames are not changed) when using the Genieinsta service. Any service downtime caused by a client moving their profile to “private” will not be refunded for that time. 
  • By purchasing our service, you acknowledge that you fully understand what you are learning and agree not to initiate a fraudulent claim with your payment processor. Please be informed that any chargeback will result in a permanent ban from accessing our services, and we will take action to delete any services already supplied to you. 
  • We reserve the right to change, suspend, or discontinue our service or any of its content without warning or liability. 
  • It is your obligation to determine whether the Terms have changed.

Refunds

General Policy

Customers who are dissatisfied with our Instagram likes, followers, views, or comments services may seek a full refund within 30 calendar days after the initial purchase. Refund requests must be submitted to our customer support agents by email at support@genieinsta.com.

Prohibition

The following scenarios are not eligible for a refund: 

  • Free credits or promotional services. 
  • Services that have been fully delivered and confirmed. 
  • Accounts that have violated our Terms of Service.

Process

  • To initiate a refund request, please contact our customer care agents with your order number and a thorough description of the refund request. 
  • Our customer service team will analyze your request and notify you within 3-5 business days whether it has been authorized or denied. 
  • If authorized, the refund will be delivered to your original payment method within 7-10 business days, subject to your financial institution’s processing time.

Right to Deny Refund

Genieinsta keep the right to decline refund requests under the following conditions:

  • Any attempt to violate or misuse the return policy.
  • The same consumer may request several refunds for the same or different services.
  • Failure to comply with all terms and conditions specified in this Refunds section and other portions of our Terms of Service.

Service-Specific Guidelines

Once the ordered Instagram likes, followers, views, or comments have been fully delivered and confirmed, they are not available for refunds. If you have any problems with the delivery or quality of these services, please contact our customer service for assistance before the 30-day term expires.

Inquiries

Any inquiries about our Refund Policy should be directed to our customer service staff via email at support@genieinsta.com.

By purchasing from Genieinsta, you agree to this Refund Policy in its right. Genieinsta reserves the right to change or alter this policy at any moment and without previous notice.